RETURN POLICY
Last updated July 07, 2021
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for
store credit or an exchange
. Please see below for more information on our return policy.
To return an item,
please email customer service at browniesbotanicals@gmail.com
to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number,
place the item securely in its original packaging
,
and mail your return to the following address:
BROWNIES BOTANICALS
Attn: Returns
RMA #
3901 NW 79TH AVE STE 245 # 4444
MIAMI
,
FL
33166
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your
return or exchange
. Please allow at least fourteen (14)
days from the receipt of your item to process your
return or exchange
.
We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
●
Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
browniesbotanicals@gmail.com